Legal

Accessibility

Last updated: April 2026

1. Our Commitment

At LLUME, we are committed to ensuring that our website is accessible to everyone, including people with disabilities. We strive to provide an inclusive digital experience that allows all users to access information, engage with our content, and use our services without barriers.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which are widely regarded as the international benchmark for web accessibility.

2. Measures We Take

To achieve and maintain accessibility on our website, we have implemented the following measures:

  • Semantic HTML: We use proper heading structures, landmark regions, and semantic elements to ensure screen readers and assistive technologies can accurately interpret our content
  • Keyboard Navigation: All interactive elements, including navigation menus, buttons, forms, and links, are fully operable using a keyboard alone
  • Alt Text: All meaningful images include descriptive alternative text. Decorative images are marked appropriately so they are ignored by screen readers
  • Color Contrast: We maintain sufficient color contrast ratios between text and backgrounds to ensure readability for users with low vision or color deficiencies
  • Responsive Design: Our website is designed to work across a wide range of devices and screen sizes, including mobile phones, tablets, and desktop computers
  • Focus Indicators: Visible focus indicators are provided for all interactive elements to support keyboard-only navigation
  • ARIA Labels: We use ARIA (Accessible Rich Internet Applications) attributes where necessary to enhance the accessibility of dynamic content and custom interface components
  • Reduced Motion: We respect the prefers-reduced-motion user preference and disable non-essential animations when this setting is enabled

3. Conformance Status

We aim to be fully conformant with WCAG 2.1 Level AA. "Fully conformant" means that the content fully conforms to the accessibility standard without any exceptions. While we continuously work toward this goal, we acknowledge that some areas of our website may not yet fully meet all criteria.

4. Known Limitations

Despite our best efforts, some content on our website may not yet be fully accessible. Known limitations include:

  • Third-party content: Some embedded content or tools provided by third-party services may not be fully accessible. We work with our vendors to address these issues
  • PDF documents: Some older documents may not be fully accessible. We are working to update or replace these with accessible alternatives
  • Complex animations: While we support reduced-motion preferences, some visual effects may still be present in older browsers that do not support this feature

5. Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation
  • Switch devices and alternative input methods

6. Browser Compatibility

For the best accessible experience, we recommend using the latest versions of the following browsers:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Edge

7. Feedback

We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us:

Email: hello@llumegroup.es

When contacting us, please include:

  • The URL of the page where you encountered the issue
  • A description of the problem
  • The assistive technology or browser you were using
  • Any suggestions for how we can improve

We aim to respond to accessibility feedback within 5 business days and to resolve reported issues as quickly as possible.

8. Enforcement

If you are not satisfied with our response to your accessibility concern, you may have the right to file a complaint with your local equality or human rights body. In the European Union, this may include your national authority responsible for enforcing the European Accessibility Act or the Web Accessibility Directive.

9. Continuous Improvement

Accessibility is an ongoing effort. We regularly review our website and processes to identify and fix accessibility issues. Our team receives training on accessibility best practices, and we incorporate accessibility considerations into every stage of our design and development process.